Our Commitment
Growth Master is committed to providing a fair, transparent and timely mechanism for handling investor complaints and grievances in accordance with applicable SEBI requirements.
How to Raise a Grievance
Investors may first submit their complaint directly to Growth Master using the grievance contact details below. Please provide sufficient details and supporting information so that the matter can be reviewed.
Grievance Contact
Resolution Process
Complaints will be examined and addressed within the applicable regulatory timelines. Where additional information or clarification is required, the investor may be contacted.
Escalation to SEBI SCORES
If the investor is not satisfied with the resolution or the grievance remains unresolved, the investor may approach SEBI through the SCORES platform, subject to the applicable procedure.
Online Dispute Resolution
Where applicable, disputes may also be referred to the Online Dispute Resolution mechanism through the SMART ODR platform in accordance with the applicable framework and procedure.